This site is maintained and operated by Grupo Eletrolar. We take seriously our commitment to the privacy and protection of personal data of those who access and interact with our digital channels.
By using this site, you agree to the practices described in this policy, prepared in accordance with Brazilian Federal Law No. 13,709/2018 – General Data Protection Law (LGPD).
Section 01
Who should use this site
Our site is intended for individuals aged 18 and over and professionals working in sectors related to Grupo Eletrolar's activities.
Section 02
Personal data collected
2.1 Data actively provided by the user
We collect the following personal data when you voluntarily fill out forms on the site:
- Full name
- Email address
- Phone number
- Company
- Job title
- Other data requested in site forms
We use this data to enable institutional communications, send relevant content, and share information about events, trade shows, and news from Grupo Eletrolar.
2.2 Automatically collected data
During browsing, we collect technical and behavioral information:
- IP address
- Approximate geolocation
- Browsing data and site interactions
- Device type and browser
This information is used to understand how users interact with the site, improve the browsing experience, and optimize content and campaigns.
Section 03
Use of cookies
We use first-party and third-party cookies to improve your digital experience.
3.1 Essential and performance cookies
These enable basic site functionality and help us understand how the site is being used.
3.2 Third-party cookies
Partner companies may install cookies for usage analysis and content personalization:
3.3 How to manage cookies
You can disable cookies in your browser at any time:
Section 04
Data sharing
We do not sell or share your data with third parties, except when required to comply with legal obligations, court orders, or requests from public authorities.
Section 05
Storage period
Personal data is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, data will be securely deleted or anonymized.
Section 06
Legal bases for processing
All data processing operations carried out by Grupo Eletrolar have a legal basis, such as the data subject's consent, compliance with legal obligations, or legitimate interest, as applicable.
Section 07
Your rights as a data subject
Under the LGPD, you have the right to:
- Confirm whether your data is being processed
- Access your personal data
- Correct inaccurate, incomplete, or outdated data
- Request anonymization, blocking, or deletion of unnecessary data
- Request data portability, where applicable
- Withdraw your consent, where applicable
- Be informed about data sharing
- Be informed of the possibility of not providing consent and its consequences
How to exercise your rights
Contact us through the channels listed below. For your security, we may request proof of identity before fulfilling your request.
Section 08
Data security
We adopt technical and organizational measures to ensure the security of your data:
- Restricted and controlled access to personal data
- Access monitoring
- Environments protected by up-to-date technologies
Even so, no system is immune to incidents. In the event of a breach with potential risk, you will be notified as provided for by the LGPD.
Section 09
ANPD complaint
If you believe your data has been processed improperly, you may file a complaint with the Brazilian National Data Protection Authority (ANPD).
Section 10
Changes to this policy
This policy may be updated at any time to reflect legislative, technical, or institutional changes. Whenever significant changes are made, we will communicate them visibly across our channels.
Section 11
Contact the Data Protection Officer (DPO)
If you have questions or wish to exercise your rights, please contact us:
Phone
Address
R. Luigi Galvani, 42 – 5th floor, Itaim Bibi — São Paulo – SP — ZIP 04575-020