Legal
Cookie Policy.
Which cookies this website uses, what they’re for and how you can disable them at any time.
01Who should use this site
This site is intended for people aged 18 or over and for professionals working in the sectors related to Grupo Eletrolar’s activities.
02Personal data we collect
2.1 Data you provide to us
We collect the following personal data when you voluntarily fill in forms on the site:
- Full name
- Phone
- Company
- Job title
- Any other data requested in the site’s forms
We use this data to enable institutional communications and to send relevant content, along with information about events, trade shows and news from Grupo Eletrolar.
2.2 Data collected automatically
As you browse, we collect technical and behavioural information:
- IP address
- Approximate geolocation
- Browsing data and interactions with the site
- Device and browser type
This information is used to understand how people interact with the site, improve the browsing experience and refine content and campaigns.
03Use of cookies
We use first-party and third-party cookies to improve your digital experience.
3.1 Essential and performance cookies
These enable the site’s basic features and help us understand how it is being used.
3.2 Third-party cookies
Partner companies may set cookies for usage analysis and content personalisation:
- Google Analytics
- RD Station
3.3 How to manage cookies
You can disable cookies in your browser at any time:
- Chrome
- Firefox
- Safari
- Edge / Internet Explorer
04Data sharing
We do not sell or share your data with third parties, except where necessary to comply with legal obligations, court orders or requests from public authorities.
05Retention period
Personal data is kept for as long as necessary to fulfil the purposes for which it was collected, or as required by law. After that period, the data is securely deleted or anonymised.
06Legal bases for processing
All data processing carried out by Grupo Eletrolar has a legal basis, such as the data subject’s consent, compliance with legal obligations, or legitimate interest, as applicable.
07Your rights as a data subject
Under the LGPD, you have the right to:
- Confirm whether your data is being processed
- Access your personal data
- Correct incomplete, inaccurate or outdated data
- Request the anonymisation, blocking or deletion of unnecessary data
- Request data portability, where applicable
- Withdraw your consent, where applicable
- Be informed about who your data is shared with
- Be told that you may withhold consent, and what the consequences are
How to exercise your rights
Get in touch through the channels listed below. For your own security, we may ask you to prove your identity before we act on the request.
08Data security
We apply technical and organisational measures to keep your data secure:
- Restricted, controlled access to personal data
- Access monitoring
- Environments protected by up-to-date technology
Even so, no system is immune to incidents. If a breach occurs that could put you at risk, you will be notified as required by the LGPD.
09Filing a complaint with the ANPD
If you believe your data has been handled improperly, you may file a complaint with the Brazilian National Data Protection Authority (ANPD).
10Changes to this policy
This policy may be updated at any time to reflect legal, technical or organisational changes. Whenever there are relevant changes, we will announce them clearly across our channels.
11Contact our Data Protection Officer (DPO)
If you have questions or would like to exercise your rights, get in touch:
Phone
Address
R. Luigi Galvani, 42 – 5º andar, Itaim Bibi — São Paulo – SP — CEP 04575-020, Brazil